Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 17 Jan 2023 03:58:09 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.
 Where is the amount on my Shukran Pay Wallet?? Still shown 0

Sent from Yahoo Mail for iPhone

On Wednesday, January 11, 2023, 22:12, Max Fashion <[email-masked]> wrote:

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We’ve received your return request.

Hi JM Lopez, thank you for getting in touch with us. Here’s how your return 1003768248 for order 9409971624 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  Tropical Print Shorts with Drawstring Closure and Pockets  |
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| Color: Cream |
|  Size: 30  |
| Quantity: 1 |

  |  AED 36  |

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|  Total | AED 36  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by cash on delivery, the refund will be credited to your Shukran Pay wallet.
   - Refunds to your credit card or debit card may take 4-15 business days to process.
   - Refunds for any Shukrans, gift cards or return vouchers you’ve spent will also be credited to your Shukran Pay wallet.
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7 days a week, 07:00 AM to 12:00 AM
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5596440