Subject: New Reply Received - Not refunding
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 16 Jan 2023 11:26:28 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Not refunding   Ticket comment <div>I need cash back from store cause i paid in cash<br><br>
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<div dir="ltr">Aboodsomi</div>
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<div>On 16 Jan 2023, at 2:25 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div style="" dir="ltr">Hi Abdullah,<br><br>Thank you for contacting us.<br><br>We apologize for the inconvenience caused.<br><br>We would like to inform you that a return request has been created for order No. 4710098317 on 16 Jan, 2023 and the request will be received by the transportation partner within 2-5 working days. In the event that the returns are not received by the transport partner within the specified time, please contact us again in order to serve you to the fullest.<br><br>We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.<br><br>Once the refund is processed the amount you paid online will be refunded back to your ​my credit account.<br><br>Thank you for your shopping and cooperation with us.<br><br>Do not hesitate to contact us if you have any inquiries.<br><br>Thank you,<br>Max support team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5593745