Subject: Ticket Assigned - Conversation with Hitesh Vaswani
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Jan 2023 11:13:29 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hitesh Vaswani Hitesh Vaswani                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hitesh vaswani, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9408148323 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:54 PM, 07th Jan                     Hitesh Vaswani                    Hi           04:54 PM, 07th Jan                   Abdulqader                    Hi Hitesh, Good Afternoon. Thank you for contacting us. My name is Kader. I will be happy to assist you.           04:56 PM, 07th Jan                     Hitesh Vaswani                    Waiting           04:56 PM, 07th Jan                     Hitesh Vaswani                    I want to know why my order not yet delivered           04:56 PM, 07th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:56 PM, 07th Jan                     Hitesh Vaswani                    As per app it should get delivered by Tuesday and today is Saturday           04:56 PM, 07th Jan                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.I can see that delivery of this order has taken longer than our normal pick up time.           04:57 PM, 07th Jan                   Abdulqader                   We will contact the store team to make the order ready as fast as they can.           04:58 PM, 07th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:00 PM, 07th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:01 PM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5558534