Subject: New Reply Received - Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 15 Jan 2023 11:37:39 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">Sorry forgot to include my info:</div>
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<div dir="auto">Name: Zein Zabaneh </div>
<div dir="auto">Number: 557807146</div>
<div dir="auto">Store: Babysbop Dubai Mall</div>
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<div id="composer_signature" dir="auto"><div style="font-size:12px;color:#575757" dir="auto">Sent from my Galaxy</div></div>
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<div>-------- Original message --------</div>
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<div>From: Babyshop &lt;[email-masked]&gt; </div>
<div>Date: 1/15/23  11:14  (GMT+04:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#5588458] - Product information </div>
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<div dir="ltr">Hi ​Zein,<br><br>Thank you for contacting us.<br> <br>​We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.</div>
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<div dir="ltr">We would request you to please confirm that you have purchased the mattress online or by store. If you have purchased from the store, we would request you to please share us the your name, contact number, store name, and purchase invoice.</div>
<div dir="ltr">​<br>We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.<br><br>Thank you<br>Babyshop Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5588458