Subject: Ticket Assigned - Conversation with Pramo
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 13 Jan 2023 07:48:41 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Pramo Pramo                    Hi           02:36 PM, 31st Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:36 PM, 31st Dec                   Centrepoint UAE whatsapp bot                    Hello Pramo , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:36 PM, 31st Dec                     Pramo                    2           02:36 PM, 31st Dec                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            02:36 PM, 31st Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:36 PM, 31st Dec                     Pramo                    2           02:38 PM, 31st Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:38 PM, 31st Dec                     Pramo                    1           02:38 PM, 31st Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:38 PM, 31st Dec                     Pramo                    [email-masked]           02:38 PM, 31st Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:38 PM, 31st Dec                   Samer                   Hi Pramo , Thank you for contacting us. I'm Samer. I will be happy to help you.           02:42 PM, 31st Dec                     Pramo                    Hi           02:42 PM, 31st Dec                     Pramo                    I have 3 return request more than one week salli didn’t came for pickup           02:43 PM, 31st Dec                   Samer                   Can you please share your order number?           02:47 PM, 31st Dec                     Pramo                    9407037102           02:48 PM, 31st Dec                     Pramo                    9406371782           02:48 PM, 31st Dec                     Pramo                    9406457852           02:49 PM, 31st Dec                   Samer                   Please confirm your mobile number 551611468 is correct  or not  ?           02:50 PM, 31st Dec                     Pramo                    0586572763 on Thursday also i was contact your crew and let them know change the mobile number?           02:51 PM, 31st Dec                     Pramo                    Po           02:53 PM, 31st Dec                   Samer                   We apologize for the inconvenience caused.We have forwarded the new mobile number and you will be contacted again within 2-3 days           02:55 PM, 31st Dec                   Samer                   Do you have another inquiry I can assist you with?           02:55 PM, 31st Dec                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:56 PM, 31st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5528251