Subject: Ticket Assigned - Conversation with Hasenaat Omer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 13 Jan 2023 07:48:38 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hasenaat Omer Hasenaat Omer                    9406051004           03:16 PM, 21st Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:16 PM, 21st Dec                   Centrepoint UAE whatsapp bot                    Hello Hasenaat Omer , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:16 PM, 21st Dec                     Hasenaat Omer                    1           03:16 PM, 21st Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:16 PM, 21st Dec                     Hasenaat Omer                    9406051004           03:16 PM, 21st Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=SD009465971    You can also easily track your order from My Account > Order History.             03:16 PM, 21st Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:16 PM, 21st Dec                     Hasenaat Omer                    2           03:19 PM, 21st Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:19 PM, 21st Dec                     Hasenaat Omer                    1           03:19 PM, 21st Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:19 PM, 21st Dec                     Hasenaat Omer                    [email-masked]           03:20 PM, 21st Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:20 PM, 21st Dec                   Mais                   Hi Hasenat,Thank you for contacting us. My name is Mais,I will be happy to assist you.           03:21 PM, 21st Dec                     Hasenaat Omer                    I received my order but it shows undelivered on tracking status           03:22 PM, 21st Dec                   Mais                   Please accept our full apologies for the inconvenience and delay we have caused.  Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           03:22 PM, 21st Dec                   Mais                   Is there anything else I can assist you with?           03:22 PM, 21st Dec                   Mais                   It was a pleasure to assist you. Please feel free to come back and chat with us if you have any queries in the future.  I am Mais and have a wonderful day!           03:25 PM, 21st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5488639