Subject: Ticket Assigned - Babyshop online order issues
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 13 Jan 2023 07:48:36 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Babyshop online order issues 
Hello,

Just received an online order couple.of minutes ago. Some of the items are in a bad condition. See attached pictures for reference. The playmat came without a box just wrapped in plastic and dirty. This is not acceptable. In the shop we buy these in proper boxes. As well, the diapers bag is open/teared apart and the anti reflux pillow zipper is broken.

Please note, we buy these products for our newborn baby and we buy them from a very known brand to rest assured that everything is in a good condition and very well maintened and clean. We are very disappointed with this outcome. Usually we do not face issues with our orders from baby shop. This time, it was a failure.

Hope this could be an opportunity to get in touch with us and do the needful to solve the issues.

Thank you.

Jad Chaoul.
056 834 8549

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5416017