Subject: New Reply Received - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 12:14:49 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">I need back the same items which I ordered </div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Jan 12, 2023, 10:37 Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Nche,</div>
<div dir="ltr">
<br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">Please accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have when shopping on our website.<br><br>
</div>
<div dir="ltr">We would like to inform you that our courier partner tried to contact you on +971554939323 but without success.</div>
<div><br></div>
<div dir="ltr">The courier has now sent the items back to the warehouse we would request you to please place a new order for the same items if available. We will try our best to make sure the items are delivered to you on time.<br><br>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div dir="ltr">Thank You,</div>
<div dir="ltr">Splash Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5576809