Subject: Ticket Assigned - delayed delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 06:27:45 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delayed delivery Hello                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  hello Bot:  Hi hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9409643286 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=1000018886596     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0563756598            06:46 PM, 11th Jan                   Zai                   Hi Shahabas , Good Evening, Thank you for contacting Splash. My name is Zai, I will be happy to assist you.           06:49 PM, 11th Jan                   Zai                    We can see you have contacted us regarding order 9409643286.           06:50 PM, 11th Jan                   Zai                   Hi, I'm not getting a response from you. Are we still connected?           06:54 PM, 11th Jan                   Zai                   We are sorry there has been a delay in delivery of your order. We are escalating the issue with the relevant team.           06:57 PM, 11th Jan                   Zai                   We will provide you updates on [email-masked]           06:57 PM, 11th Jan                   Zai                   It was a pleasure to assist you. Thank you for shopping with Splash. Have a wonderful evening ahead.           07:00 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5576470