Subject: Re: Amount Deducted for unsuccessful payment - 1708708587
From: Nikhil Bishnoi <[email-masked]>
To: Riyas Muhammad <[email-masked]>
Cc: Ansari Mustak <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Harshita Parmar <[email-masked]>, Reena Kumari <[email-masked]>, Akramullah Khan <[email-masked]>
Date: Wed, 11 Jan 2023 19:28:38 -0700 (MST)

Hi Riyas, 

Please refer the below update and kindly assist us in getting this resolved. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Akramullah Khan" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Riyas Muhammad" <[email-masked]>, "Ansari Mustak" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Harshita Parmar" <[email-masked]>, "Reena Kumari" <[email-masked]> 
Sent: Monday, 9 January, 2023 14:09:08 
Subject: RE: Amount Deducted for unsuccessful payment - 1708708587 

[ mailto:[email-masked] | @Riyas Muhammad ] please check on below order and confirm any value credited. 

Akram Ullah Khan 

Executive - MIS 

Landmark Group Oman 
Mobile CUG No : +968-94495050 

Direct Lan No : +968-22085943 

Oasis Mall, Al Khuwair, Madinat Qaboos Street. 

Public 

From: Nikhil Bishnoi <[email-masked]> 
Sent: Monday, January 9, 2023 10:19 AM 
To: Akramullah Khan <[email-masked]>; Riyas Muhammad <[email-masked]>; Ansari Mustak <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Harshita Parmar <[email-masked]>; Reena Kumari <[email-masked]> 
Subject: Re: Amount Deducted for unsuccessful payment - 1708708587 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Team, 

Kindly assist us to get an update, Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Akramullah Khan" < [ mailto:[email-masked] | [email-masked] ] >, "Riyas Muhammad" < [ mailto:[email-masked] | [email-masked] ] >, "Ansari Mustak" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Harshita Parmar" < [ mailto:[email-masked] | [email-masked] ] >, "Reena Kumari" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 6 January, 2023 17:14:48 
Subject: Fwd: Amount Deducted for unsuccessful payment - 1708708587 

Hi Team, 

Kindly assist us with the refund for On Validation order. The customer is telling that the amount was deducted from his account. 

Thank you for your help. 

Regards, 

Nikhil. 

From: "Reena Kumari" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 6 January, 2023 15:42:30 
Subject: Amount Deducted for unsuccessful payment. 

Hi Team, 

customer has placed the order on Jan 3, 2023 and the order number: 1708708587 has not been placed successfully as the payment from your credit card used has been unsuccessful however customer is reporting that "I already contacted the bank, and was told that the amount was deducted, and isn't held by bank and my bank advices to check with CenterPoint and provide you with the POS number as mentioned". in the attachment. 

Kindly look into it and do needful. 

Regards, 

Reena 

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