Subject: New Reply Received - Conversation with Shenila
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 10 Jan 2023 06:46:52 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Conversation with Shenila  Ticket comment <div>
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<div dir="ltr">Hi please sort this out thsi code is invalid </div>
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Sent from <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
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<div>From: Shenila Osman &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, January 9, 2023 12:13:06 PM<br>
<b>To:</b> Max &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5554777] - Conversation with Shenila
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<div dir="ltr">This code is still not working </div>
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Sent from <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, January 9, 2023 6:02:16 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5554777] - Conversation with Shenila</font>
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<div dir="ltr">Hi Shenila,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologies for the inconvenience caused to you.<br>
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We would like to inform you that as we checked we have processed the refund of amount AED 93.38  as a refund voucher of your order number 9408272388 which you can use it on your next purchase with us. The voucher code you need to apply in promo code section
 at checkout is 94082723883291766514</div>
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<div dir="ltr">Again, please accept our sincere apologies for this unexpected delay to solve your issue. <br>
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<div dir="ltr"> <br>
Feel free to reach out to us if you need any further assistance.<br>
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Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; background-color:rgb(255,255,255); text-decoration-style:initial; text-decoration-color:initial; float:none; display:inline!important; box-sizing:border-box">Max </span>Support
 Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5554777