Subject: Ticket Assigned - Conversation with Hi
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 10 Jan 2023 04:42:41 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97334091623            01:44 AM, 10th Jan                     Hi                    Hii... can u let me know the exact size dimensions of these bags in the link?     https://www.maxfashion.com/bh/en/Kids/Accessories/Boys/School-Supplies/Stationery/MAX-Printed-2-Piece-Gift-Bag-Set/p/164626545           01:45 AM, 10th Jan                     Hi                    ?           01:46 AM, 10th Jan                   Mohammed                   Hi , Good evening, Thank you for contacting MAX. I'm Tawfik. I will be happy to help you.           01:47 AM, 10th Jan                   Mohammed                   Please allow me a moment to check this for you.           01:47 AM, 10th Jan                     Hi                    Hii           01:48 AM, 10th Jan                     Hi                    Hii... can u let me know the exact size dimensions of these bags in the link? https://www.maxfashion.com/bh/en/Kids/Accessories/Boys/School-Supplies/Stationery/MAX-Printed-2-Piece-Gift-Bag-Set/p/164626545           01:48 AM, 10th Jan                   Mohammed                   Please be assured as we have now escalated this issue to our products team to check and get back to you via your email address to update you on the same           01:49 AM, 10th Jan                   Mohammed                   Do you have any other inquiries that we can help with?           01:50 AM, 10th Jan                     Hi                    Do u have the contact details for it?           01:52 AM, 10th Jan                     Hi                    ?           01:54 AM, 10th Jan                   Mohammed                   We will check the product information with our team and get back to you via [email-masked]           01:54 AM, 10th Jan                   Mohammed                   Do you have any other inquiries that we can help with?           01:55 AM, 10th Jan                     Hi                    No           01:55 AM, 10th Jan                     Hi                    Thank u           01:55 AM, 10th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with MAX  Have a wonderful day.           01:56 AM, 10th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5569060