Subject: New Reply Received - Order Number 9409699522
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 09 Jan 2023 12:23:00 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Order Number 9409699522  Ticket comment <div dir="auto">
<div dir="auto">This is my first time using tabby, meaning there's no way I'm having unpaid amount nor made any late payment.</div>
<div dir="auto">My basket value is less than aed500. therefore, post Nordisk of tabby police</div>
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<div>On Mon, 9 Jan 2023, 16:06 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Kellvine,<br><br>Thank you for contacting us.<br> <br>We sincerely apologies for the inconvenience caused to you.<br><br>We would like to inform you that your request may have been declined because of Tabby’s risk policy or Terms and Conditions. <br><br>
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<div dir="ltr">-You haven’t paid for previous orders that you made using Tabby. You need to clear at least one pending payment to place new orders with Tabby.</div>
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<div dir="ltr">-You have an overdue payment with Tabby. This means you may be blocked from using Tabby until the overdue payment is cleared. You can continue to use Tabby after you make your payment.  </div>
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<div dir="ltr">-Your basket value exceeds the maximum limit of AED 1,000 (for pay later) or AED 3,000 (for pay in installments).</div>
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<div dir="ltr">We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.<br><br>Thank you<br>Splash Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5566132