Subject: Ticket Assigned - Conversation with ?
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 09 Jan 2023 10:22:58 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ?                    Hello           03:54 PM, 08th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            03:54 PM, 08th Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:54 PM, 08th Jan                     ?                    1           03:55 PM, 08th Jan                   MAX UAE whatsapp bot                    Hello ? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:55 PM, 08th Jan                     ?                    1           03:55 PM, 08th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           03:55 PM, 08th Jan                     ?                    9409305488           03:55 PM, 08th Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM636445276    You can also easily track your order from My Account > Order History.             03:55 PM, 08th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:55 PM, 08th Jan                     ?                    2           03:55 PM, 08th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:55 PM, 08th Jan                     ?                    1           03:56 PM, 08th Jan                   MAX UAE whatsapp bot                   Please enter your email address           03:56 PM, 08th Jan                     ?                    [email-masked]           03:56 PM, 08th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:56 PM, 08th Jan                   Aya                   Dear Customer, Good morning. Thank you for contacting Max. I am Aya, how may I help you today.           03:56 PM, 08th Jan                     ?                    Hi aya           03:56 PM, 08th Jan                     ?                    Can you check my order status and lemme when im gonna receive my order           03:57 PM, 08th Jan                     ?                    It was supposed to be delivered yesterday           03:57 PM, 08th Jan                     ?                    9409305488           03:57 PM, 08th Jan                   Aya                   Can you please confirm your contact number and if you have received the collection code >?           03:57 PM, 08th Jan                     ?                    Good afternoon           03:57 PM, 08th Jan                     ?                    0524194418           03:58 PM, 08th Jan                     ?                    No not yet           03:58 PM, 08th Jan                     ?                    Didn’t received the code           03:58 PM, 08th Jan                   Aya                   Please accept our full apologies for the inconvenience caused.  Please note that your request has been submitted to the concerned teams, and the necessary action will be taken as soon as possible, to ensure that this error is not repeated in the future.  You will also be contacted via our registered e-mail ([email-masked]).           03:59 PM, 08th Jan                   Aya                   Is there anything else may I assist you?           03:59 PM, 08th Jan                     ?                    Cool thanks           03:59 PM, 08th Jan                   Aya                   It was my pleasure to assist you. Do not hesitate to contact us for any other inquiries. I wish you a happy day.           04:00 PM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5562322