Subject: Ticket Assigned - Store refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Jan 2023 10:22:57 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Store refund Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hi, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:55 AM, 07th Jan                     Hi                    Ok           09:55 AM, 07th Jan                   Md                   Hi Sara Good morning , Thank you for contacting Centrepoint. My name is Mohamed I will be happy to help you!           09:56 AM, 07th Jan                     Hi                             09:57 AM, 07th Jan                     Hi                    When i will get my money?           09:57 AM, 07th Jan                     Hi                    It's almost 2 months           09:58 AM, 07th Jan                   Md                   Kindly provide us the details below :  Name :  Contact Number :           09:59 AM, 07th Jan                   Md                   And email ID           09:59 AM, 07th Jan                     Hi                    Sarath Ravindran  , 0503626350 ,sarathravindran2012@gmail. com           10:00 AM, 07th Jan                     Hi                    Please check the previous messages, how many times i contact you.           10:01 AM, 07th Jan                   Md                   We will esclate to the store team to check and assist with the transaction ID and will be in touch with you asap to assist you in resolving this concern.           10:04 AM, 07th Jan                     Hi                    Ok           10:04 AM, 07th Jan                     Hi                    Thank you           10:04 AM, 07th Jan                   Md                   We request you to please allow us some time so we can work on this and do the needful.           10:05 AM, 07th Jan                   Md                   Is there anything else I can assist you with ?           10:05 AM, 07th Jan                   Md                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           10:08 AM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5556787