Subject: New Reply Received - Re: ﻿Sorry, your order was not processed
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 26 Dec 2022 08:22:16 +0000

Hi Jawa Antakli,  The customer has responded to the ticket.  Re: Sorry, your order was not processed
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        <div dir="ltr">HI!</div>
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<div dir="ltr">Thank you. Issue was resolved, and order was delivered.</div>
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<div dir="ltr">Regards,</div>
<div dir="ltr">elena </div>
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<div>On Monday, December 26, 2022 at 12:20:20 PM GMT+4, Splash &lt;[email-masked]&gt; wrote:
                
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5492576</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Jawa Antakli : </div>
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<div dir="ltr"><div dir="ltr">Hi Elena,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused.<br><br>We would like to inform you that after checking your order No. (9406825018), and according to the information available to us, it turns that your order was successfully delivered on (<span dir="ltr" style="white-space:pre">​</span>12/23/22 6:30 PM).<br>So could you please confirm that to us or not, so that we can check for you and do the needful.<br><br>We are looking forward to hear from you soon. Thank you for your help<div id="yiv6212055559yqtfd02561" class="yiv6212055559yqt1154704057">
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<div id="yiv6212055559yqtfd10482" class="yiv6212055559yqt1154704057"><div dir="ltr"><div style="margin-top:0px">Thank You,<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont,">Splash </span>Support Team</div></div></div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5492576