Subject: New Reply Received - Return item
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 24 Dec 2022 14:50:49 +0000

Hi Jawa Antakli,  The customer has responded to the ticket.  Return item  Ticket comment <div dir="auto">Hello </div>
<div dir="auto">The “<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> As we can see that you have a return request for item: Solid Cape Jacket with High Neck and Button Closure created on 23/12/2022 and still not been collected yet.</span>
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<br style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> Feel free to reach out to us if you need any further assistance.”</span><div dir="auto"><font><span style="font-size:14px"><br></span></font></div>
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<font><span style="font-size:14px">Was actually collected , I told the driver to take it anyway so just check the box I gave the driver , it includes the item <br></span></font><div dir="auto">
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 24 Dec 2022 at 5:16 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Mariam,</div>
<div><br></div>
<div dir="ltr">​Thank you reaching out to us and giving us the opportunity to serve you, <br><br>Please accept our sincere apologies for the inconvenience caused.<br><br>
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<div dir="ltr">Regard your return request from order 8406561967, we would like to inform you that we have processed the refund of amount (KWD19.08) on (24/12/2022) for this items: Solid Cargo Pants with Button Closure and Pockets, Solid Trousers with Pleats and Buckle Detail, Solid Long Sleeves Top with High Neck and Cut-Out Detail, and Ankle Length Pants with Pocket Detail and Elasticised Waistband, and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
<div dir="ltr">​<br>
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<div dir="ltr">As we can see that you have a return request for item: Solid Cape Jacket with High Neck and Button Closure created on 23/12/2022 and still not been collected yet.<br><br> Feel free to reach out to us if you need any further assistance.<br><br>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5499965