Subject: New Reply Received - Shukran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 24 Dec 2022 13:48:33 +0000

Hi Jawa Antakli,  The customer has responded to the ticket.  Shukran  Ticket comment <div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Hello team, </div>
<div dir="auto" style="font-size:16px;color:rgb(49,49,49);word-spacing:1px"><br></div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">please delink the shukran card that link on my accoubt and please follow the shukran card  no. 1800000297766620 to link on my email address <a href="mailto:[email-masked]" target="_blank" style="font-size:1rem" rel="noreferrer">[email-masked]</a> and my mobile number <span dir="ltr" style="color:rgb(66,133,244)">0522726031</span> </div>
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<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px"><br></div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Thank you so much! </div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px"><br></div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Ailyne Rico</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 24 Dec 2022 at 2:20 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5488998</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Jawa Antakli : </div>
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<div dir="ltr">Hi Ailyne,<br><br>Thank you for shopping with us and giving us the opportunity to serve you. <br><br>Please accept our sincere apologies for the inconvenience caused.<br><br>We would like to inform you that we are not able to link your Shukran card, we can delink your currently Shukran card that linked with your email <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>, and then you can link your Shukran card that you want.</div>
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<div dir="ltr">If you want, then we kindly ask you to confirm with us, so that we can assist you further.<br><br>
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<div>We are looking forward to hear from you soon. Thank you for your help!<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span>Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5488998