Subject: Ticket Assigned - need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 23 Dec 2022 11:54:51 +0000

Hi Jawa Antakli,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need esc رضوى                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  رضوى Bot:  Hi رضوى, what do you need help with? Customer:  ? Refund Information Bot:   Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  585663614            09:38 PM, 16th Dec                   Mohammed                   مرحبا رضوى، معك محمد توفيق كيف يمكنني مساعدتك           09:39 PM, 16th Dec                     رضوى                    انا كنت عاملة اوردر وبعتولي رسالة انه اتكنسل فعملت واحد جديد           09:40 PM, 16th Dec                     رضوى                    لما رحت استلمه كانو الاوردرين موجودين           09:40 PM, 16th Dec                     رضوى                    الاوردر التاني فيه item           09:40 PM, 16th Dec                     رضوى                    اتكنسل وفلوسه رجعت           09:41 PM, 16th Dec                     رضوى                    وانا رجعت الاوردر كله عشان انا كنت طالباه تلني هوهة           09:41 PM, 16th Dec                     رضوى                    بس فلوسه مرجعتش           09:41 PM, 16th Dec                     رضوى                    اتمنى اكون عرفت اوصل الكلام صح           09:42 PM, 16th Dec                   Mohammed                   دقيقة من فضلك ليتم التحقق إبقى معنا           09:42 PM, 16th Dec                     رضوى                    اتفضل           09:42 PM, 16th Dec                   Mohammed                   يرجى التأكيد لنا هل هذا رقم الطلب 9402379209؟           09:44 PM, 16th Dec                     رضوى                    لحظة من فضلك           09:45 PM, 16th Dec                     رضوى                    9402174187           09:46 PM, 16th Dec                     رضوى                    دة رقم الاوردر           09:46 PM, 16th Dec                     رضوى                    الجزء اللي اتكنسل ٢٠.٧٠ درهم دول رجعو           09:49 PM, 16th Dec                     رضوى                    باقي الاوردر اللي رجعته ٥٠.٤٠درهم دول مرجعوش           09:49 PM, 16th Dec                   Mohammed                   نعتذر منك على الازعاج الذي تسببنا به           09:50 PM, 16th Dec                     رضوى                    مفيش اي مشكلة           09:50 PM, 16th Dec                   Mohammed                   سيتم رفع طلبك للجهات المعنيه للتحقق وارجاع المبلغ اليك في اسرع وقت ممكن           09:50 PM, 16th Dec                     رضوى                    امام اشكرك           09:50 PM, 16th Dec                   Mohammed                   هل لديك استفسار اخر يمكنني مساعدتك بة           09:51 PM, 16th Dec                     رضوى                    شكرا           09:51 PM, 16th Dec                   Mohammed                   كان من دواعي سروري مساعدتكم.            09:53 PM, 16th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5471058