Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 23 Dec 2022 09:53:51 +0000

Hi Jawa Antakli,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">How can amount reverse in my acount ??</div>
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<div>On Fri, 23 Dec 2022, 11:56 am Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Mariya,</div>
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<br>Thank you for contacting us.<br><br>Please accept our apologies for the inconvenience caused.<br><br>We have checked your order number 9406588137, you have placed your order as a click and collect, and we are sorry to inform you that as per our policy we won't be able to change your delivery mode once the order has been placed successfully.</div>
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<div dir="ltr">As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect.<br><br> And the order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.<br><br>Feel free to get in touch with us for further assistance.</div>
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<div dir="ltr" style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5495606