Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Dec 2022 20:46:21 +0000

Hi Jawa Antakli,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzgxMjc5OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.nxzLDms7tjIfAW9_sHz7zlyp-sbwMhp9mjarcz93Sio" data-id="2044007812799" style="max-width: 100%"></div>
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<div>On Thu, 22 Dec 2022 at 5:21 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5488975</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Jawa Antakli : </div>
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<div dir="ltr">Hi Spice of life with Aymen,<br><br>Thank you for shopping with us and giving us the opportunity to serve you. <br><br>Accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.<br><br>Your feedback is important for us to raise the quality of our services, we thank you for sharing it with us and we will always work to improve the level of service to meet your expectations.</div>
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<div dir="ltr">We request you to please share with us an image of the damaged item so that we can investigate further and assist you accordingly with this.<br><br>Once again please accept our full apology, and thanks for your patient and understanding.<br><br>We are looking forward to hear from you soon​!<br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span>Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5488975