Subject: New Reply Received - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 22 Dec 2022 18:51:29 +0000

Hi Jawa Antakli,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">The contact number given for the order number 9406550145 was wrong and sincere apologies for the inconvenience. Please contact me at +971522155388. And deliver the order as soon as possible in the same adress.</div>
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<div>On Fri, 23 Dec, 2022, 12:18 AM Hana Shanavas, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">The contact number provided was wrong and sorry with the inconvenience. The phone number is +971522155388. Please deliver the product to same address with this contact number.</div>
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<div dir="ltr" class="gmail_attr">On Thu, 22 Dec, 2022, 1:29 PM Splash, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Hana,</div>
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<div dir="ltr">Thank you for shopping with us and giving us the opportunity to serve you. <br><br>Please accept our sincere apologies for the inconvenience caused.</div>
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<br>Regarding your order (9406550145 ), we kindly ask you to please confirm your contact number (+971525051043), or please provide us with alternative one, and confirm your address( Abu Dhabi Tower, Al Salamah, Umm Al Quwain), so that we can arrange the delivery process from our end and assist you further.<br><br>Once again please accept our full apology for the delay, and make sure that any problem you face when shopping with us will be solved in a way that makes you satisfied, your happiness and comfort are important to us.<br><br>Thank you for your shopping and cooperation with us.<br><br>Do not hesitate to contact us if you have any questions!<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Splash </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5491431