Subject: Note Added - [#5260303] Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 19 Dec 2022 04:21:05 +0000

Hi ,    Ravi Sankar Podiyattillam added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5260303    Subject:  Product information   Requester: Shereen Jamal    Note Content:   <div class="WordSection1">
<div class="MsoNormal">++ Ankkur</div>
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<div class="MsoNormal">Pls advise</div>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Thanks &amp; Regards</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Ravisankar</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Landmark
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</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>FC Operations – Non Home
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
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</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +97150 2422178
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
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<div>From: Babyshop &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, December 18, 2022 5:03 PM<br>
<b>To:</b> Christopher Kumar &lt;[email-masked]&gt;; Ravi Sankar Podiyattillam &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5260303] - Product information</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Is there any update with this below? please advise.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Problem Statement : Cx had bought a trolley school bag in September and it got damaged in 3 months. Bag has 1 year warranty as told by the cx.<br>
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Assistance Required : As mentioned above that cx keep coming back to us and asking if the bag can be replaced/return. Cx also visited the store for the return but the manager of the store had refused to return the bag as the manager mentioned it as misused.<br>
Cx had contacted us on 3 different occasions with different ways. Kindly assist us in resolving the issue. <br>
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Please find the attachments of the used bag below.<br>
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Regard,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Jawa Antakli.</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5260303:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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