Subject: Ticket Assigned - Conversation with Jyoti Thombre
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Dec 2022 11:11:22 +0000

Hi Jawa Antakli,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jyoti Thombre Jyoti Thombre                    1           05:19 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:19 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    Hello Jyoti Thombre , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:19 PM, 21st Nov                     Jyoti Thombre                    1           05:19 PM, 21st Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:19 PM, 21st Nov                     Jyoti Thombre                    9400285282           05:19 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please reply 2 for assistance.   You can also easily track your order from My Account > Order History.            05:19 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:19 PM, 21st Nov                     Jyoti Thombre                    2           05:19 PM, 21st Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:19 PM, 21st Nov                     Jyoti Thombre                    1           05:19 PM, 21st Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:19 PM, 21st Nov                     Jyoti Thombre                    [email-masked]           05:20 PM, 21st Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:20 PM, 21st Nov                   Aya                   Hello Jyoti, I am Aya, thank you for contacting us. how may I help you today.           05:22 PM, 21st Nov                   Aya                   we can see that you have contacted us regarding your order 9400285282           05:22 PM, 21st Nov                   Aya                   as per our records your order has been delivered in 21-11-22, could you please confirm that or not           05:23 PM, 21st Nov                   Aya                   Hi, I'm not getting a response from you. Are we still connected?           05:25 PM, 21st Nov                     Jyoti Thombre                    Not delivered           05:26 PM, 21st Nov                     Jyoti Thombre                    Hi           05:27 PM, 21st Nov                     Jyoti Thombre                    1           05:28 PM, 21st Nov                   Aya                   could you please check with your family members, your neighbors and the security?           05:28 PM, 21st Nov                     Jyoti Thombre                    Checked           05:29 PM, 21st Nov                     Jyoti Thombre                    No one has received           05:29 PM, 21st Nov                     Jyoti Thombre                    I am at home           05:29 PM, 21st Nov                     Jyoti Thombre                    No body rang the bell ae well           05:29 PM, 21st Nov                   Aya                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           05:29 PM, 21st Nov                   Aya                   we will get in touch with you at the soonest we can           05:29 PM, 21st Nov                   Aya                   Is there anything else may I assist you?           05:29 PM, 21st Nov                     Jyoti Thombre                    I need to have this stuff urgently           05:30 PM, 21st Nov                     Jyoti Thombre                    Its already delayed           05:30 PM, 21st Nov                   Aya                   we will do the needful at the soonest we can, just please allow us the time           05:31 PM, 21st Nov                     Jyoti Thombre                    Please           05:31 PM, 21st Nov                   Aya                   make sure that we will do our best           05:32 PM, 21st Nov                   Aya                   Is there anything else may I assist you?           05:32 PM, 21st Nov                     Jyoti Thombre                    Thanks but i need my query to be resolved ASAP           05:32 PM, 21st Nov                   Aya                   make sure that we will try our hard           05:33 PM, 21st Nov                   Aya                   It was my pleasure to assist you. Do not hesitate to contact us for any other inquiries. I wish you a happy day.           05:33 PM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5316705