Subject: New Reply Received - PRODUCT COMPLAINT
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 14 Dec 2022 10:22:42 +0000

Hi Jawa Antakli,  The customer has responded to the ticket.  PRODUCT COMPLAINT  Ticket comment <div dir="auto">Dear Max,</div>
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<div dir="auto">Requesting you to kindly update as in last mail you working on credit in the account but you didn’t mentioned in which account, also when i am following up with your store manager Jemar WTC Mall he is totally clueless &amp; saying they are checking quality after sending the mail screenshot still he is saying the same.</div>
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<div dir="auto">Its totally shows the mismanagement &amp; coz of that customer is suffering its been almost 12 days &amp; still waiting for solution.</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 7 Dec 2022 at 8:47 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Chanchal ,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We apologize for the inconvenience caused.<br> <br>​We would like to inform you that we received this amount on our system and we are working to credit it back to your account. Please allow us more time to fix this.</div>
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<br>Please feel free to contact us if you have any further questions.<br> <br>Thank You,<br>Max Support Team</div>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Thanks &amp; Regards<div>Chanchal </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5247845