Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Dec 2022 16:07:21 +0000

Hi Jawa Antakli,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">My products were delivered on 28 November.</div>
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<div dir="auto">Kindly calculate 14 days from 28 November. Day 14 falls on 11 December. SO TODAY IS 11 DECEMBER. AND I SHOULD BE ALLOWED TO RETURN UNTIL TODAY. </div>
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<div>On Sun, 11 Dec 2022 at 7:36 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Shumaila,<br><br>Thank you getting in touch with us.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We sincerely apologize for any inconvenience caused and for the delay. This is definitely not the experience we wish you had when shopping on our website.<br><br>As per our return policy, we can only accept return requests if they are made within 14 days after the delivery of the products. You purchased this item on (11/28/22), so we won't be able to initiate a return request here. <br><br>For any further information on return, please visit the below link: <br><a href="https://helpae.centrepointstores.com/en/support/solutions/folders/44001185898#" rel="noreferrer" target="_blank" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>https://helpae.centrepointstores.com/en/support/solutions/folders/44001185898#</a><br><br>We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.<br><br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div style='margin-top:0px;margin-bottom:1rem;box-sizing:border-box;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank You,<br style="box-sizing:border-box"><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;float:none;box-sizing:border-box;display:inline!important;background-color:rgb(255,255,255);color:rgb(0,0,0)'>Centrepoint </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5447964