Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 09 Dec 2022 15:33:49 +0000

Hi Jawa Antakli,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="ltr">hello i want to change my order . I order solid tshirt crop top but it too small it size <a href="tel:1112" rel="noreferrer">11-12</a>yrs old .. Can i change it to <a href="tel:1516" rel="noreferrer">15-16</a>yrs old pls<br>
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<div class="max-body" style="width: 100%; border-radius: 5px; overflow: hidden; max-width: 360px; margin-left: 0"><div class="max" style="width: 100%; margin: 0 auto; max-width: 360px; margin-left: 0"><table border="0" cellpadding="0" cellspacing="0" style="width:100%"><tbody><tr style="vertical-align:top"><td style="background: #ffffff; background-position: center center; background-repeat: no-repeat; padding: 0; vertical-align: top; font-family: 'PingFang SC', 'Hiragino Sans GB','WenQuanYi Micro Hei', 'Microsoft Yahei', '微软雅黑', verdana"><div class="mj-hero-content" style="margin:0px auto"><table border="0" cellpadding="0" cellspacing="0" style="width:100%;margin:0px"><tbody><tr><td style="font-family: 'PingFang SC', 'Hiragino Sans GB','WenQuanYi Micro Hei', 'Microsoft Yahei', '微软雅黑', verdana"><table border="0" cellpadding="0" cellspacing="0" style="width:100%;margin:0px"><tbody><tr><td align="left" class="container theme" style="background: #F0F0F0; background-image: linear-gradient(-45deg, #F0F0F0 0%, #FAFAFA 100%); font-size: 0px; padding: 24px 15px 14px; word-break: break-word; font-family: 'PingFang SC', 'Hiragino Sans GB','WenQuanYi Micro Hei', 'Microsoft Yahei', '微软雅黑', verdana; margin-left: 0"><table cellpadding="0" cellspacing="0" width="100%" border="0" style="color:#000000;font-family:Ubuntu, Helvetica, Arial, sans-serif;font-size:13px;line-height:22px;table-layout:auto;width:100%;border:none">
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<td class="reset-font h-22" style="font-size: 0; min-height: 22px; font-family: 'PingFang SC', 'Hiragino Sans GB','WenQuanYi Micro Hei', 'Microsoft Yahei', '微软雅黑', verdana"><div class="font-16 fw-600 pr-20" style="font-weight: 600; font-size: 16px; padding-right: 20px">
<span class="mr-5" style="margin-right: 5px"></span> <span class="font-10 fw-400" style="font-weight: 400; font-size: 10px"></span>
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<th rowspan="2" class="avatar reset-font" style="font-size: 0; width: 42px; height: 42px; border-radius: 8px; fonr-size: 0; line-height: 0" width="42"><img class="avatar-inner" style="width: 42px; height: 42px; border-radius: 8px; border: 0" width="42" height="42"></th>
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<tr><td class="normal-text font-14 h-16 lh-16" style="font-size: 14px; line-height: 16px; height: 16px; word-wrap: break-word; word-break: break-all; font-family: 'PingFang SC', 'Hiragino Sans GB','WenQuanYi Micro Hei', 'Microsoft Yahei', '微软雅黑', verdana">olivajam281<span>@</span>gmail<span>.</span>com</td></tr>
<tr><td colspan="2" class="h-23 reset-font" style="font-size: 0; height: 23px; font-family: 'PingFang SC', 'Hiragino Sans GB','WenQuanYi Micro Hei', 'Microsoft Yahei', '微软雅黑', verdana"></td></tr>
<tr><td colspan="2" class="normal-text lh-16 font-12" style="font-size: 12px; line-height: 16px; word-wrap: break-word; word-break: break-all; font-family: 'PingFang SC', 'Hiragino Sans GB','WenQuanYi Micro Hei', 'Microsoft Yahei', '微软雅黑', verdana"></td></tr>
<tr><td colspan="2" class="normal-text lh-16 font-12" style="font-size: 12px; line-height: 16px; word-wrap: break-word; word-break: break-all; font-family: 'PingFang SC', 'Hiragino Sans GB','WenQuanYi Micro Hei', 'Microsoft Yahei', '微软雅黑', verdana"></td></tr>
<tr><td colspan="2" class="normal-text lh-16 font-12" style="font-size: 12px; line-height: 16px; word-wrap: break-word; word-break: break-all; font-family: 'PingFang SC', 'Hiragino Sans GB','WenQuanYi Micro Hei', 'Microsoft Yahei', '微软雅黑', verdana"></td></tr>
<tr><td colspan="2" class="footer font-10 lh-19" style="font-size: 10px; line-height: 19px; color: rgba(0, 0, 0, 0.5); font-family: 'PingFang SC', 'Hiragino Sans GB','WenQuanYi Micro Hei', 'Microsoft Yahei', '微软雅黑', verdana">Sent from my realme phone</td></tr>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Max &lt;[email-masked]&gt;, Dec 9, 2022 3:39 PM wrote:<br>
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<div dir="ltr">Hi Jan,</div>
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<div dir="ltr">Thank you for contacting us, and giving us the opportunity to serve you.<br><br>Accept our full apologies for the inconvenience caused to you, this is definitely not the experience we hope you will have when you shop on our website.</div>
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<div dir="ltr">You can return your Max product to a Max store, and use your cash refund or Credit Note to buy a new product right away.<br><br>If you would like us to create a return request for you, please let us know ​so we can help you further.<br><br>We thank you for your patience and kindness.<br><br>Do not hesitate to contact us if you have any other inquiries!<br><br>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box" dir="ltr">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Max </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5438843