Subject: New Reply Received - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 09 Dec 2022 13:19:49 +0000

Hi Jawa Antakli,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div>Dear Max team </div>
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<div>My payment is not credited yet in my account </div>
<div>Please let me know the status <br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 08-Dec-2022, at 5:21 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5345250</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Jawa Antakli : </div>
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<div dir="ltr">Hi Amber,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused and for the delay.<br><br>We would like to inform you that we have processed the refund of amount (AED 8205) on (23/11/2022), We request you to please contact us within 24 hours if the amount does not appear in your account.<br><br>We thank you for your understanding and cooperation. <br><br>Feel free to reach out to us if you need any further assistance.</div>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, ">Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5345250