Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 09 Dec 2022 12:17:04 +0000

Hi Jawa Antakli,  
  The following message composed by you on ticket 5438893 failed to reach the recipient [email-masked]. 
  Reason: "Email dropped due to unavailability of DNS records on recipient domain side. Please contact recipient domain administrator and contact support..  "
  Message content:  Hi Cel,  ​   Thank you for reaching out to us and giving us the opportunity to serve you.  We sincerely apologize for any inconvenience caused to you.  You can return your Max product to a Max store, and use your cash refund or Credit Note to buy a new product right away.  If you would like us to create a return request for you, please let us know which products you would like to return.  We also have the following return options:  · You can make the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item.  Just click on the box and follow the instructions. . You can contact our customer support team on 80001629 to make a return and to be notified of the refund amount based on our return policy. ·You can now drop off your return to any (Max) store.   Here’s what you need to do.   ·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (Max) store. ·Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.  ·Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund.  It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.   Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.  ** Please note, all ELECTRONIC items are non-returnable as per our returns policy.   Feel free to get in touch with us for further assistance.      Thank You, Max Support Team