Subject: New Reply Received - Re: Your return request has been cancelled
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 09 Dec 2022 09:28:11 +0000

Hi Jawa Antakli,  The customer has responded to the ticket.  Re: Your return request has been cancelled  Ticket comment <div dir="auto">I am awaiting refund </div>
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<div>On Fri, 9 Dec 2022, 13:22 Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5422653</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Jawa Antakli : </div>
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<div dir="ltr">​Hi Yatin,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused and for the delay. This is definitely not the experience we wish you had when shopping on our website.</div>
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<div dir="ltr">We need you to confirm us if you return this item with other items from another order or returned it alone please.</div>
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<div dir="ltr">Once again please accept our full apology for the delay, and make sure that any problem you face when shopping with us will be solved in a way that makes you satisfied, your happiness and comfort are important to us.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span>Babyshop </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5422653