Subject: New Reply Received - Worn untagged shirt delivered - 9404623018
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 07 Dec 2022 11:40:49 +0000

Hi Jawa Antakli,  The customer has responded to the ticket.  Worn untagged shirt delivered - 9404623018  Ticket comment <div>Hi, 
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<div>I am attaching both shirts from which one of it was tagged and securely packed (blue) while the red one was not tagged niether sealed pack and had a really strong dirty smell. </div>
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<img alt="image2.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjU0Mzg5NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.3WGE8pVRGXSjVyZVdY94OaTTD49QL-SN6CCU8RaTECQ" data-id="2044006543896"><img alt="image3.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjU0Mzg5NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.5_JNjUBNwF5ANWfrP4P4tj5Hl2nRhYxW1NVbgZcceJU" data-id="2044006543897"><br>
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<div dir="ltr">Kind regards</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 7 Dec 2022, at 1:30 PM, Splash &lt;[email-masked]&gt; wrote:<br>
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<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
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<div dir="ltr">Hi Zoya,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for contacting us.<br>
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We really apologize for the inconvenience caused. This is definitely not the experience we want our customers to have when shopping with us.</div>
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<div dir="ltr">we request you to please share with us an image of the wrong item so that we can investigate further and assist you accordingly with this.<br>
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We thank you for choosing us, and we look forward to serving you.<br>
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We are pleased to assist you, do not hesitate to contact us if you have any other questions.<br>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box">
<span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Splash </span>Support
 Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5425489