Subject: Ticket Assigned - Conversation with hishamashraf7474
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 22 Apr 2023 10:11:29 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hishamashraf7474 hishamashraf7474                    [email-masked]           02:03 PM, 22nd Apr                     hishamashraf7474                    Good afternoon, I’ve brought one of your product from the store. It’s kinda messed up its colour is spreading, like in my shoes shirt and everywhere one of my brand new shoes got spoiled.           02:03 PM, 22nd Apr                   Mais                   Good Afternoon Hisham. Thank you for contacting Splash. My name is Mais. We would be happy to help you.           02:04 PM, 22nd Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           02:04 PM, 22nd Apr                   Mais                   We kindly ask you to please check with the store team in order to be fully assisted.           02:04 PM, 22nd Apr                     hishamashraf7474                    I’ve talked to them but they only gave us the return option           02:05 PM, 22nd Apr                     hishamashraf7474                    Such a really bad experience ever           02:06 PM, 22nd Apr                   Mais                   Please accept our full apology for this, please be assured that this error will be raised to the concerned team to try not to repeat this error again. Your time and your comfort are important to us.           02:08 PM, 22nd Apr                   Mais                   Is there anything else I can assist you with?           02:09 PM, 22nd Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a nice day!           02:11 PM, 22nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6139349