Subject: Ticket Assigned - Conversation with johnychandra
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 22 Apr 2023 06:24:28 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with johnychandra johnychandra                    [email-masked]           10:19 AM, 22nd Apr                     johnychandra                    Hi , i need your help regarding my order no- 9428038928.  I selected the wrong address by mistake , can u pls cancel the order or change it to click and collect at deira city centre dubai.           10:19 AM, 22nd Apr                   Mais                   Good Morning Johny. Thank you for contacting Max. My name is Mais. We would be happy to help you.           10:19 AM, 22nd Apr                     johnychandra                    Hi Mais           10:20 AM, 22nd Apr                   Mais                   In case you want to cancel the order, we would request you to not accept the delivery of your order.   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.  
           10:20 AM, 22nd Apr                   Mais                   And please note that we are unable to change the delivery method of the order after it has been confirmed.           10:20 AM, 22nd Apr                   Mais                   As well, please note that you can provide us with the new address and we will raise it to the courier so that you can receive your items           10:21 AM, 22nd Apr                     johnychandra                    Ok , i will ask the delivery guy to cancel the order           10:21 AM, 22nd Apr                   Mais                   We thank your patience and understanding.           10:21 AM, 22nd Apr                     johnychandra                    Thanks           10:22 AM, 22nd Apr                   Mais                   Is there anything else I can assist you with?           10:23 AM, 22nd Apr                     johnychandra                    No nothing           10:23 AM, 22nd Apr                   Mais                   I
 t was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           10:24 AM, 22nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6138583