Subject: Ticket Assigned - Conversation with fa6maabdouli
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 21 Apr 2023 09:57:53 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fa6maabdouli fa6maabdouli                    [email-masked]           01:49 PM, 21st Apr                     fa6maabdouli                    I want to cancel one item .           01:49 PM, 21st Apr                   Mais                   Good Afternoon Fatima. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           01:50 PM, 21st Apr                     fa6maabdouli                    I want to cancel my order .           01:50 PM, 21st Apr                   Mais                   Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           01:51 PM, 21st Apr         
             fa6maabdouli                    Can I cancel only one thing when the order arrives?           01:52 PM, 21st Apr                     fa6maabdouli                    ?           01:53 PM, 21st Apr                   Mais                   Please accept our full apology as we are unbale to cancel one item from the order after it has been confirmed.           01:54 PM, 21st Apr                   Mais                   Is there anything else I can assist you with?           01:56 PM, 21st Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           01:57 PM, 21st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6136615