Subject: Ticket Assigned - Conversation with heba.elmahdy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 21 Apr 2023 09:04:06 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with heba.elmahdy heba.elmahdy                    [email-masked]           12:58 PM, 21st Apr                     heba.elmahdy                    Good morning I just received sms yesterday that the order is out of delivery but  I didn’t get it           12:58 PM, 21st Apr                   Mais                   Good Afternoon Heba. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           12:58 PM, 21st Apr                     heba.elmahdy                    Good afternoon mais i got sms yesterday that the order is out delivery but I didn’t get it until now           12:59 PM, 21st Apr                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           01:00 PM, 21st Apr                     heba.elmahdy                    My number is +96550225727           01:01 PM, 21st Apr                     heba.elmahdy                    The address is egaila block 1           01:01 PM, 21st Apr                     heba.elmahdy                    St.124 building 55 first floor flat3           01:02 PM, 21st Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             01:02 PM, 21st Apr                   Mais                   We will get in touch with you at the soonest we can           01:03 PM, 21st Apr                     heba.elmahdy                    Ok thanks           01:03 PM, 21st Apr                   Mais                   Is there anything else I can assist you with?           01:03 PM, 21st Apr                     heba.elmahdy                    no thank you           01:03 PM, 21st Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           01:03 PM, 21st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6136463