Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 04:46:32 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    [email-masked]           08:40 AM, 20th Apr                     User                    Still I haven’t received my refund   My order number is 8420892508           08:40 AM, 20th Apr                     User                    Please help me           08:41 AM, 20th Apr                   Mais                   Good Morning Fakhru. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           08:41 AM, 20th Apr                   Mais                   Please be assured as we have now escalated this issue to our finance team and they are closely working on this to fix it for you.             08:42 AM, 20th Apr                   Mais                   We will get in touch with you at the soonest we cam           08:42 AM, 20th Apr                     User                    Yes please thankyou           08:43 AM, 20th Apr                     User                    it has been 20 days           08:43 AM, 20th Apr                   Mais                   Please accept our full apology for the delay, we will do our best to solve this issue at the soonest we can           08:44 AM, 20th Apr                     User                    Ok thankyou           08:44 AM, 20th Apr                     User                    ill be waiting for it           08:44 AM, 20th Apr                   Mais                   Is there anything else I can assist you with?           08:44 AM, 20th Apr                     User                    no thanks when will i get will be replied.           08:44 AM, 20th Apr                     User                    ?           08:44 AM, 20th Apr                   Mais                   Please allow us 24-48 hours as a mximum           08:45 AM, 20th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           08:46 AM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6126983