Subject: Ticket Assigned - Conversation with Inna Ulianova
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 04:33:20 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Inna Ulianova Inna Ulianova                    [email-masked]           08:18 AM, 20th Apr                     Inna Ulianova                    Order: FP041923001249 It shows that it was delivered, however, i did not receive anything. Please, clarify and resolve this matter.           08:18 AM, 20th Apr                   Mais                   Good Morning Inna. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           08:19 AM, 20th Apr                   Mais                   Could you please check with your family members?           08:19 AM, 20th Apr                     Inna Ulianova                    I checked           08:19 AM, 20th Apr                   Mais                   Could you please check if this is your address or not           08:22 AM, 20th Apr                   Mais                            08:22 AM, 20th Apr                     Inna Ulianova                    My flat is 2502           08:22 AM, 20th Apr                   Mais                   Could you please confirm your exact address and your contact number           08:23 AM, 20th Apr                     Inna Ulianova                    Beach Towers B, flat 2502           08:23 AM, 20th Apr                   Mais                   Could you please confirm your contact number as well           08:25 AM, 20th Apr                   Mais                   هل ما زلت معنا ؟            08:27 AM, 20th Apr                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           08:27 AM, 20th Apr                     Inna Ulianova                    0569001262           08:27 AM, 20th Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             08:28 AM, 20th Apr                   Mais                   We will get in touch with you at the soonest we can           08:28 AM, 20th Apr                   Mais                   Is there anything else I can assist you with?           08:29 AM, 20th Apr                     Inna Ulianova                    Please let me           08:30 AM, 20th Apr                     Inna Ulianova                    Please let me           08:30 AM, 20th Apr                   Mais                   Please be assured that we will do our best to solve this issue at the soonest we cna           08:31 AM, 20th Apr                     Inna Ulianova                    Thank u           08:32 AM, 20th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           08:33 AM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6126888