Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 04:25:39 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    [email-masked]           08:15 AM, 20th Apr                     User                    I will dropping my order at the store to return because I have been asking for help in changing the status of my order online for a few days now and nothing has changed           08:15 AM, 20th Apr                   Mais                   Good Morning Lilia. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           08:15 AM, 20th Apr                   Mais                   Could you please confirm if this is the intended order 9426756004           08:16 AM, 20th Apr                     User                    I have called twice regarding my order status online           08:16 AM, 20th Apr                     User                    It is still on processing and I need to return 2 items on that order before the end of today as I am flying out tonight           08:17 AM, 20th Apr                     User                    Twice I've been told om the phone that it will change and that it will resolve itself soon and nothing happened           08:18 AM, 20th Apr                     User                    I will have to return this order in store before I leave, as no one is here to do this for me           08:18 AM, 20th Apr                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             08:21 AM, 20th Apr                   Mais                   We will get in touch with you at the soonest we can           08:21 AM, 20th Apr                   Mais                   Is there anything else I can assist you with?           08:23 AM, 20th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           08:25 AM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6126865