Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 02:45:31 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    [email-masked]           06:30 AM, 20th Apr                     User                    Hello sir,  This mail is regarding I just want to return my product.i will purchased products from center point online store as a gust on 17.04.2023 though tha cash on delivery payment method.now I want to return  two  product but can't see any options for that. 4727354447 this is my order number I want to return 164653068 and 165335641 this two product.pleas help me to the return process as soon as earlier. Kindly find attached receipt of my purchase.           06:30 AM, 20th Apr                   Mais                   Good Morning Shine. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           06:30 AM, 20th Apr                   Mais                   Please give me a minute to check.          
  06:31 AM, 20th Apr                     User                    Ok           06:31 AM, 20th Apr                     User                    I Also want to know once l returned in which a/c my cash is credit?           06:33 AM, 20th Apr                   Mais                   We would like to inform you that a return request has been created for the products from the order No. 4727354447  dated on 20-4-23 and the items will be received by the transport partner LMG within 3 to 5 working days .           06:35 AM, 20th Apr                   Mais                   As well, please note that the amount will be refunded as an online voucher           06:36 AM, 20th Apr                     User                    Where l get the online voucher           06:36 AM, 20th Apr                   Mais                   Kindly note that we will provide you with it through your email           06:38 AM, 20th Apr                     User                    How can use that?           06:38 AM, 20th
  Apr                   Mais                   We request you to please simply use the refund voucher that you have received under the "Promo Code" section when checking out and you will be able to redeem it.           06:39 AM, 20th Apr                   Mais                   Is there anything else I can assist you with?           06:40 AM, 20th Apr                     User                    Ok thanks, let me know l can use any of another purchase           06:40 AM, 20th Apr                     User                    Actually I have another center point online account on another number           06:40 AM, 20th Apr                     User                    If l will purchase on that l can redeem the voucher or only redeemed in this mail .           06:42 AM, 20th Apr                   Mais                   Yes sure, you can use the voucher with any purchase for Centrepoint products from any email           06:43 AM, 20th Apr                     User                    Ok thank
  you for assistance           06:44 AM, 20th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           06:45 AM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6125692