Subject: Ticket Assigned - Conversation with Ednalinorbinar28
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 04:26:32 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ednalinorbinar28 Ednalinorbinar28                    [email-masked]           08:14 AM, 19th Apr                     Ednalinorbinar28                    Hi good day, I just want to ask how could I return a product I bought online? I've the process but couldn't find the return on the page. Thank you           08:14 AM, 19th Apr                     Ednalinorbinar28                    I've tried the process           08:15 AM, 19th Apr                   Mais                   Good Morning Ednali. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           08:16 AM, 19th Apr                   Mais                   We would like to inform you that you can return the item through the online or to to the store within 14 days starting from the date of receiving the order           08:17 AM, 19th Apr                   Mai
 s                   In case you want us to create the return request on your behalf please let us know           08:17 AM, 19th Apr                     Ednalinorbinar28                    If its possible, yes please.           08:19 AM, 19th Apr                     Ednalinorbinar28                    Yes I bought it dated last March 29,2023. Is it possible to return it?           08:19 AM, 19th Apr                   Mais                   Please allow me a minute           08:20 AM, 19th Apr                   Mais                   As per our return policy, we can only accept return requests if they are made within 14 days after the delivery of the products. You received this item on 4/5/23, so we won't be able to initiate a return request here.           08:21 AM, 19th Apr                     Ednalinorbinar28                    How about at the shop near, is it possible?           08:23 AM, 19th Apr                   Mais                   Kindly note that the store will not accept
  the return after 14 days           08:24 AM, 19th Apr                     Ednalinorbinar28                    Ok then,I understand.           08:25 AM, 19th Apr                   Mais                   Is there anything else I can assist you with?           08:25 AM, 19th Apr                     Ednalinorbinar28                    Thank you anyway, nothing else           08:25 AM, 19th Apr                     Ednalinorbinar28                    Have a blessed day           08:26 AM, 19th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           08:26 AM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6115060