Subject: Ticket Assigned - Conversation with zakria768
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 03:37:29 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zakria768 zakria768                    [email-masked]           07:30 AM, 19th Apr                     zakria768                    I have ordered on 17 but until now I didn’t received my parcel. I got a message that yesterday they tried to deliver but not successful in actual I did not received any call or msg that I have parcel to receive. Please make it possible today must as tomorrow I’m travelling to my home country. Thank you 0501361265           07:30 AM, 19th Apr                   Mais                   Good Morning Zakria. Thank you for contacting Centrepoint. This is Mais. I will be happy to assist you today.           07:31 AM, 19th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           07:31 AM, 19th Apr                     zakria768                    Now please make it possible to get my order by today must           07:31 AM, 19th Apr                   Mais                   Could you please confirm your contact number and your address?           07:32 AM, 19th Apr                     zakria768                    my mobile and whatsap are always active the delivery man can leave me a message on whatsap if he is unable to reach me           07:32 AM, 19th Apr                     zakria768                    0501361265           07:32 AM, 19th Apr                   Mais                   Could you please confirm your address as well?           07:34 AM, 19th Apr                     zakria768                    Falcon Building, Flat #803 , Qidfa Fujairah UAE           07:35 AM, 19th Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.           07:35 AM, 19th Apr                   Mais                   We will get in touch with you at the soonest we can.           07:35 AM, 19th Apr                     zakria768                    Ok           07:35 AM, 19th Apr                   Mais                   Is there anything else I can assist you with?           07:36 AM, 19th Apr                     zakria768                    I want my order to deliver today if it’s late from today then meaningless           07:36 AM, 19th Apr                   Mais                   Please be assured that we will do our best to deliver your order at the soonest we can.           07:36 AM, 19th Apr                     zakria768                    as tomorrow I will be not available in uae           07:36 AM, 19th Apr                     zakria768                    ok thank you           07:36 AM, 19th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           07:37 AM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6114881