Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 03:21:20 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    [email-masked]           07:05 AM, 19th Apr                     User                    Hi           07:05 AM, 19th Apr                   Mais                   Good Mornin Ajcham. Thank you for contacting Centrepoint, This is Mais, I will be happy to help you.           07:07 AM, 19th Apr                     User                    I already call 2 times yesterday to cancel my order number 9426479959 cause I didn't receive delivery on time.. and I don't need any more now  plz kindly cancel it           07:08 AM, 19th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           07:11 AM, 19th Apr                   Mais                   Unfortunately, we won't be able to cancel y
 our order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           07:11 AM, 19th Apr                     User                    It's really bad experience I have to buy from store and I send it I order to send for some one and I didn't get it on time           07:12 AM, 19th Apr                   Mais                   Please accept our full apology for this, and be assured that we will do our best to raise our quality service and improve our performance in order to meet all your wish           07:15 AM, 19th Apr                     User                    And your servicees it's really poor not happy really disappointed ? no follow up I call yesterday 2 times to your customers call representative they say ok we will cancel  but still not why you're creating such a difficulty for cus
 tomers           07:15 AM, 19th Apr                     User                    Ok anyway thank you so much           07:17 AM, 19th Apr                   Mais                   We are really sorry for this, we will do our best to not repeat such mistakes again           07:19 AM, 19th Apr                     User                    Thanks           07:20 AM, 19th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a nice day!           07:21 AM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6114804