Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 02:26:50 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    [email-masked]           06:22 AM, 19th Apr                     User                    Order-9425563638 I haven’t received my refund to card yet.  When am I gonna receive the refund ?           06:22 AM, 19th Apr                   Mais                   Good Morning Dear Customer. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           06:23 AM, 19th Apr                   Mais                   Please give me a minute to check.           06:23 AM, 19th Apr                   Mais                   We would like to inform you that we have processed the refund of amount AED154.55 on 14-4-23 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           06:24 AM, 19th Apr                   Mais                   As well, we have processed the refund of amount AED	1.45 in your my credit wallet. You can use your my credit account in your online purchase in 5 easy steps:  Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           06:24 AM, 19th Apr                   Mais                   Is there anything else I can assist you with?           06:26 AM, 19th Apr                     User                    Okay thank you           06:26 AM, 19th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           06:26 AM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6114256