Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 09:38:07 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Haris uchil           01:02 PM, 18th Apr                     User                    SD010473199           01:02 PM, 18th Apr                   Mais                   Good Afternoon Dear Customer. Thank you for contacting Splash. My name is Mais. We would be happy to help you.           01:15 PM, 18th Apr                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           01:16 PM, 18th Apr                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           01:17 PM, 18th Apr                   Mais                   19-04-2023           01:19 PM, 18th Apr                   Mais                   Sorry for the previous message.           01:19 PM, 18th Apr                     User                    0542964889          
  01:19 PM, 18th Apr                     User                    Gulf pharmaceuticals industry digdaga ras Al khaima           01:19 PM, 18th Apr                     User                    What 19_04_2023           01:22 PM, 18th Apr                   Mais                   Please accept our full apology for this message (19_04_2023) It was by mistake.           01:23 PM, 18th Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you and to deliver your order at the soonest.           01:23 PM, 18th Apr                   Mais                   Is there anything else I can assist you with?           01:25 PM, 18th Apr                     User                    Plz tell the delivery date           01:26 PM, 18th Apr                   Mais                   Please allow us 24 hours and we will try our best to deliver the order as soon as we can           01:29 PM, 18th A
 pr                   Mais                   Is there anything else I can assist you with?           01:31 PM, 18th Apr                     User                    24 hours is too much time           01:34 PM, 18th Apr                   Mais                   Please be assured that we will do our best to deliver your order as soon as possible.           01:35 PM, 18th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a nice day!           01:37 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6105184