Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 06:57:51 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    order ID 9426806352           10:34 AM, 18th Apr                     User                    I have initiated return request for this order           10:35 AM, 18th Apr                     User                    But still waiting for return pick up           10:35 AM, 18th Apr                   Mais                   Good Afternoon Dear Customer. Thank you for contacting Splash. My name is Mais. We would be happy to help you           10:51 AM, 18th Apr                   Mais                   We would like to inform you that the courier will collect your items within 3-5 working days starting from the date of creating the return request, so please allow us the time           10:52 AM, 18th Apr                   Mais                   Knowing that you will be contacted by the courier before collecting the order, so please keep your
  contact number active so that we can collect your items as soon as we can.           10:52 AM, 18th Apr                   Mais                   Is there anything else I can assist you with?           10:55 AM, 18th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a nice day!           10:57 AM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6103488