Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 05:05:50 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           08:46 AM, 18th Apr                   Mais                   Good Morning Dear Customer. Thank you for contacting Max. My name is Mais. We would be happy to help you.           08:47 AM, 18th Apr                     User                    I made return request before 2 days           08:47 AM, 18th Apr                     User                    No one call take the return until now           08:48 AM, 18th Apr                     User                    Can i know the status           08:48 AM, 18th Apr                   Mais                   Kindly note that the courier will collect the items within 3-5 working days starting from the date of creating the return request, so please allow us 24-48 hours so that the courier can contact you and collect your returns successfully.           08:49 AM, 18th Apr               
       User                    Ok I have other question           08:50 AM, 18th Apr                   Mais                   Yes please.           08:50 AM, 18th Apr                     User                    Can i change the refund method for that return           08:50 AM, 18th Apr                     User                    I choos shukran pay but i need to refund it to my debt card           08:51 AM, 18th Apr                   Mais                   Please share with me the order number           08:53 AM, 18th Apr                     User                    9426152172           08:54 AM, 18th Apr                   Mais                   Kindly note that if you want to return through the online and refund the amount to your bank card, we can only delete the return request and create a new one, please confirm your wish about this?           08:57 AM, 18th Apr                     User                    No don't delete           08:58 AM, 18th Apr                     User       
              They will take another 3 days           08:58 AM, 18th Apr                   Mais                   Kindly note that we did not delete it           09:04 AM, 18th Apr                   Mais                   Is there anything else I can assist you with?           09:04 AM, 18th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           09:05 AM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6102812