Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 05:01:54 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           08:39 AM, 18th Apr                     User                    Just want to know where is my delivery today and do they have specific timing they can reached our location? Order numbers  9427404626           08:40 AM, 18th Apr                   Mais                   Good Morning Dear Customer. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           08:41 AM, 18th Apr                   Mais                   We would like to inform you that your order is on it's way to you and it will be delivered at the soonest           08:41 AM, 18th Apr                   Mais                   Knowing that you will be contacted by the courier before delivering the order, so please keep your contact number active so that we can deliver your items as soon as we can.           08:41 AM, 18th Apr                     User                    Is there any chance to know what courier is assigned for us?           08:42 AM, 18th Apr                     User                    Maybe the delivery might confuse the location.           08:43 AM, 18th Apr                   Mais                   Kindly note that the courier of your order is the courier of Land Mark Group (LMG)           08:44 AM, 18th Apr                   Mais                   Please allow us the time and the courier will contact you and you can arrange with him to deliver your order to your exact address           08:44 AM, 18th Apr                   Mais                   Is there anything else I can assist you with?           08:45 AM, 18th Apr                     User                    Is there any chance you can guide the delivery that our shipping address is All Events Services DIP 1 opposite of al fanar electric llc           08:47 AM, 18th Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             08:47 AM, 18th Apr                   Mais                   Is there anything else I can assist you with?           08:49 AM, 18th Apr                     User                    alright. I am looking forward about the update and hoping they might call me. As i will be here at 2pm today           08:52 AM, 18th Apr                     User                    i am just worried they will deliver late           08:52 AM, 18th Apr                   Mais                   Please be assured that we will do the needful in order to receive your order at the soonest and to your exact address           08:54 AM, 18th Apr                     User                    thank you. Verymuch Mais           08:55 AM, 18th Apr                   Mais                   Is there anything else I can assist you with?           08:56 AM, 18th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           09:01 AM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6102799