Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 05:00:07 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           08:47 AM, 18th Apr                     User                    I donlike to know the delivery agents number           08:47 AM, 18th Apr                     User                    i need my order today           08:48 AM, 18th Apr                     User                    or else i want to cancel           08:48 AM, 18th Apr                   Mais                   Good Morning Dear Customer. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           08:50 AM, 18th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay.           08:50 AM, 18th Apr                   Mais                   Could you please share your order number so that I can assist you further?           08:50 AM, 18th Apr            
          User                    Ok           08:50 AM, 18th Apr                     User                    9426720958           08:51 AM, 18th Apr                   Mais                   We have checked for you and found via your order tracking number that your order 9426720958 has been out for delivery on 18-4-23, and we hope it will be delivered to you as soon as possible.           08:52 AM, 18th Apr                   Mais                   Knowing that you will be contacted by the courier before delivering the order, so please keep your contact number active so that we can deliver your items as soon as we can.           08:52 AM, 18th Apr                   Mais                   Is there anything else I can assist you with?           08:53 AM, 18th Apr                     User                    It been saying the same for last 2 days           08:53 AM, 18th Apr                     User                    i need it today           08:54 AM, 18th Apr                     User 
                    let me know delivery agents number           08:54 AM, 18th Apr                     User                    i am going overseas today.. so           08:54 AM, 18th Apr                   Mais                   Please accept our full apology for the delay, we will do the needful in order to deliver your items at the soonest           08:56 AM, 18th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           08:58 AM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6102788