Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 04:44:54 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           08:28 AM, 18th Apr                   Mais                   Good Morning Dear Customer. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           08:29 AM, 18th Apr                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           08:31 AM, 18th Apr                   Mais                   I have not received a response from you still, please confirm if we are still connected?           08:33 AM, 18th Apr                     User                    Hello           08:34 AM, 18th Apr                     User                    I am here           08:34 AM, 18th Apr                     User                    I didn't receive my order           08:34 AM, 18th Apr                     User                    9426487210           08:34 AM, 18th Apr                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           08:36 AM, 18th Apr                     User                    0563367456, murror road abu Dhabi           08:36 AM, 18th Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             08:37 AM, 18th Apr                   Mais                   We will get in touch with you at the soonest we can.           08:37 AM, 18th Apr                     User                    How would you contact me, on phone or by email           08:38 AM, 18th Apr                   Mais                   Kindly note that the courier will contact you on your contact number before delivering the order, and we will update you through your email           08:38 AM, 18th Apr                     User                    As you know eid is around the corner, I want to receive the order before 20th April. I placed the order on 14th April and didn't receive it yet.           08:40 AM, 18th Apr                   Mais                   Please accept our full apology for the delay.           08:42 AM, 18th Apr                   Mais                   Please be assured that we will do our best to deliver your order at the soonest we can           08:42 AM, 18th Apr                     User                    Ok           08:42 AM, 18th Apr                   Mais                   Is there anything else I can assist you with?           08:43 AM, 18th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           08:44 AM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6102733