Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 04:43:16 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi good morning           08:36 AM, 18th Apr                     User                    i make order online and now it’s cancelled           08:36 AM, 18th Apr                     User                             08:37 AM, 18th Apr                     User                    Put my money still didn’t back ?           08:37 AM, 18th Apr                     User                    what to do?           08:37 AM, 18th Apr                   Mais                   Good Morning Dear Customer. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           08:37 AM, 18th Apr                   Mais                   Please give me a minute to check.           08:37 AM, 18th Apr                     User                    Okey           08:38 AM, 18th Apr                     User                    34338008           08:38 AM, 18th Apr                     User                    this is my phone number           08:38 AM, 18th Apr                     User                    can u call me and till me what happened with my order ?           08:39 AM, 18th Apr                   Mais                   We'd like to confirm you that order 7827489516 has not been placed successfully as the payment from your credit card used has been unsuccessful.   Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.  If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.           08:39 AM, 18th Apr                   Mais                   Knowing that you have a new order 7827489556 dated  on Apr 18, 2023 with a value of BHD13.90 and it paid by APPLE_PAY. It is under delivery and will be delivered to you as soon as possible.           08:40 AM, 18th Apr                   Mais                   Is there anything else I can assist you with?           08:41 AM, 18th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           08:43 AM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6102726